Georgia Electronic Visit Verification

For third party EVV vendors, all incidents need to be submitted via email to

Georgia Department of Community Health

Georgia Department of Community Health has partnered with Conduent to launch Electronic Visit Verification (EVV) in Georgia. EVV is a technology that automates the gathering of service information by capturing time, attendance, and care plan information entered by a home care worker at the point of care. For additional information, please refer to the GA DCH EVV site.

Conduent Call Center (Call/Chat) Business Hours:

Monday – Friday: 8:00 AM – 7:00 PM EST
Saturday/Sunday: Closed
If emergency, please call Conduent Call Center at (833) 701-0012.

Picture of call center representative

How do I get phone support for GA EVV?

Call (833) 701-0012

How do I get email support for GA EVV?


How do I get chat support for GA EVV?
Live Chat
How do I use 711?

7-1-1 is the national number used for accessing relay services. Using 7-1-1 makes the process of placing relay calls more efficient, plus it’s easy to remember -- all you have to do is dial a three-digit number! So, whether you’re calling from within Georgia, or from another state while away on vacation, you can simply dial 7-1-1 and connect with relay. When calling from within Georgia, you will connect with GARS. If you are in another state, you will be connected to that state’s specific relay service provider. Please note that 7-1-1 is NOT an emergency number and should not be confused with 9-1-1 for emergency calls. In case of emergency, dial 9-1-1 directly to get help fast.